Customer Support Services

Be-Rented acknowledges the responsibility for servicing the demands of both our external and internal customers. Our client care is concentrated into two distinct areas:

Maintenance Care
If you or your tenant has an issue within your property, we have a dedicated department that will attend to all repair and maintenance issues. It may be an issue we can resolve via a quick phone call, or perhaps a visit from our handyman will fix the problem. No matter how trivial we are here to help.

Financial and Administrative Care
We understand that all any landlord wants is continuity and stability regarding payment. We strive to make sure all landlords and investors are paid the same time each month. If you have any questions regarding your account, please contact us and we will resolve any issues you may have. If you are a tenant our office is always open, our friendly team are at hand to assist.

Professional Services

We understand that landlords maybe looking for additional services which is in addition to the normal property letting management.  As a company we can offer assistance and professional advice on the below points.

 

Vacant Property Services

  • Key Storage
  • Regular Property Inspections
  • Lower Insurance Risk
  • Maintenance/Refurbish works
  • Reporting
  • Winter Plumbing Checks

 

Property Clearing Services

  • Full House Clearance
  • Garage Clearance
  • Residential Grounds Clearance


Please contact us to find out more about any of these services and applicable costs.

Our Testimonials

Mrs C Quinn

The service I received was top quality from start to finish.  From contacting the office to moving in to the new apartment was a breeze.  I was informed that the processes were in a straightforward manner and have been here since.

Mr D Casey

We stayed in one of Be Rented properties just outside Eaglesham for over a fortnight.  Within a few hours of making contact with Be Rented, we received a helpful reply and was in a position to view the premises that day and confirm reservation.  This took a lot of stress away from us.  The property has everything that we required for a short term rental.  It was set in a quiet, rural setting and was very pleasant.  We were very much encouraged to make the place like our home for the duration of our rental.  We rarely need to contact Be Rented for assistance but when we did, they couldn’t have been any more helpful.  WE would recommend rental through this company.  We found them to be considerate, helpful and very accommodating.  They even let us bring our pets which was a big bonus for us also.  Ironically to was not until we left that we were fond out the property was actually owned by Be Rented!! 

Mr G Roberts

We recently viewed a property in Glasgow City Centre.  We viewer it via a video link.  The quality of the video and the process to reserved was so easy.  We wanted to rent and Be Rented had the perfect apartment.

Lou Wise

Jonathan Lee manages 3 of my rentals and does an excellent job.